1.1 "Shop" page items marked with "pre-order" button are not available for return/refund. Exchanges are available for standart sizes only.

1.2."Shop" page items marked with "add to cart" button are available for return/refund and exchange within time frames provided below. Any custom change after order is placed is concidered as custom order and not available for return or exchange.

1.3. "Collection" page dresses require 50% deposit payment by placing order which is not refundable after order is placed. Exchanges for style or sizing are available if dress not produced yet and confimed by contacting at info@jurgitabridal.com

1.4.Custom orders are non-refundable and exchanges are not acceptable.


2.1. Returns for refund and exchange are acceptable if contacted us to info@jurgitabridal.com providing order number within 14 days after marked order delivery date.

2.2. Order return/exchange availability and all the details will be confirmed and provided within 5 days. Shipment must be shipped for return within 5 days after return/exchange was confirmed by email.

2.3. Due the late to contact or shipped items back refund is non available. Exchanges in some cases by request only.

2.4.Customer are responsible for the cost of shipping back item. Items returning from ourside EU ,will possible be charged for custom fee ( 30 Eur)

2.5.The full refund will be issued to the original form of payment. Please allow 14 days to process your return.

3.We reserve the right to refuse refund of any item that does not meet the above return requirements after being delivered : items must be in the original condition and packing with original labels attached, have no signs of wear or alterations.